Terms & Service

These terms and conditions outline the rules and regulations for the use of Simax Sedan’s services.

By accessing our services, we assume you accept these terms and conditions in full. Do not continue to use Simax Sedan's services if you do not accept all the terms and conditions stated on this page.

1. Reservations

Reservations must be made at least 24 hours in advance. Last-minute bookings may or may not be accommodated and may include a surcharge. For airport pickups, flight details (airline and flight number) must be provided. Special requests must be made at the time of booking.

2. Cancellations

If you wish to cancel your reservation, please contact us as soon as possible. We appreciate your understanding and cooperation.

3. Pricing and Payments

Pricing for our services will be as quoted at the time of booking. Payment is due after the completion of the service.

4. Waiting Fee

Passengers may incur an additional charge if the driver is required to wait more than 15 minutes at the pickup location, outside of airport pickups.

5. Passenger Conduct

Passengers must behave in a manner that is not disruptive or harmful to the driver or the vehicle. Simax Sedan reserves the right to refuse service to anyone not adhering to this rule.

6. Liability

Simax Sedan is not responsible for delays due to traffic, road conditions, or other factors beyond our control. We are not liable for lost or damaged personal items left in the vehicles.

7. Changes to Terms and Conditions

Simax Sedan reserves the right to change these terms and conditions at any time without notice.

By submitting your booking, you hereby consent to our terms and conditions and agree to their applicability.